Topics started by Salfishy | Razer Insider

Topics started by Salfishy

1 Thread

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Salfishy
posted in Razer Support

Need Help with My Razer Kraken X 7.1 !

My headset used to be working fine but after using a software to 'optimize my device'. My pc now, as I would say, doesn't recognize my headset as a Razer headset anymore but as a Realtek Device. This would matter because my headset had surround sound features and without them I wouldn't be getting fully what I paid for. So I deleted all my Razer drivers of the headset in hopes of getting fresh replacements when I reboot but when I reboot my pc the pc doesn't recognize the headset and therefore no new drivers. Another thing is that Razer Synapse doesn't recognize my headset too although it used too. I believed this problem was caused by the software that I used.

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Razer.Caziel
2 years ago

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