Topics started by retroGlossyGrape895 | Razer Insider

Topics started by retroGlossyGrape895

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retroGlossyGrape895
posted in Razer Support

Razer Kiyo Pro Firmware

Hi recently purchased a Razor Kiyo Pro. In synapse 3.0, it's telling me that there is a firmware update. I downloaded the file and ran it. The first step tells me to connect my Kiyo, but it's already connected. The button to continue the update does not light up and I can not finish the firmware update. How do I get the firmware update to work? There is a message in the updater directing me: "To proceed with the update, please contact Razer Support." The link asks me to unplug and re-plug in the device and make sure Synapse 3 is close. Neither of those suggestions allowed me to run the firmware update.

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Razer.Caziel
2 years ago

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