Topics started by Kittylele | Razer Insider

Topics started by Kittylele

2 Threads

K
Kittylele
posted in Razer Support

Razer Kraken Kitty disconnecting, causing an impact on all my Raze products

When I got my Razer stuff, this was not an issue, A couple months afterwards this started happening. It seems as soon as there is a loud noise / sound my headset disconnects. I have minimized it by playing on softer sounds but it still happens, and like now my headset just refuse to pick up but I have it on and can hear it disconnect and connect. This impacts ALL my razer stuff as it also disconnects now when it happens - when doing this it changes to my other audio output method so it must be something with the drivers. Please fix it. I have the blackwidow, goliathus extended, base station and viper ultimate so it really sucks have such expensive equipment and it not working right! Reinstalled synapse, other audio drivers and nothing works

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R
2 years ago
K
Kittylele
posted in Razer Support

Razer Kraken Kitty Edition BT - Bad sound quality

I have the Razer Kraken Kitty BT edition headset.. And i bought a 5.0 BT dongle to use with it. Obviously i got the headset for the intent to use when gaming - especially for my streaming on twitch. Currently, I have two issues that I need help with. I cannot find a solution and I am hoping someone here maybe knows how to fix it. 1. My internet lags when I have them connected. (I assume it is because I am using wifi instead of an ethernet cable - I read that wifi and BT use the same channels sometimes - and currently I cannot have a direct line to the router). Is there no way I can maybe change channels or something so they do not conflict and cause the lag? 2. (The MOST IMPORTANT PROBLEM) My headset's sound quality is absolutely trash. When connected to the bluetooth it connects twice.. One instance is called "Razer Kraken BT Kitty Edition Stereo", and the other is called "Razer Kraken BT Kitty Edition Hands-Free AG Audio". Now the problem with this is, the Stereo version's sound i

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Razer.Speedcr0ss
2 years ago

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