Topics started by Danutopik | Razer Insider

Topics started by Danutopik

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Danutopik
posted in Razer Support

7.1 surround not working on Windows 10

Hi I have recevied my brand news Razer Kraken Tournament Edition and I have installed them by following the official guide. After plugin the headphones on my computer (windows 10) they have being detected by Razer Synapse and I have being able to configurate them through the Razer software... No problem! Then I tried to test the 7.1 Surround (with no luck): - First I have downloaded and installed the 7.1 surround software v1.0.129.168 (the only one you can download at the official website) - Then I have selected the 7.1 surround speakers as defaut sound device at windows sound control panel - Finaly I have loged to the 7.1 surround software and I have activated the code (the one that came with the headphones) Unfortunately I can't hear anything when I selected the 7.1 Surround device on windows sound control panel... When I check the 7.1 Surround support site it sais that I must use the 7.1 Surround software version 1.1.75 or later to fix that issue. However it is imposible to g

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3 years ago

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