Topics started by Wu_Ging | Razer Insider

Topics started by Wu_Ging

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Wu_Ging
posted in Razer Support

No Internet While Charging

My sister recently picked up a Razer Blade 15 recently, and we've noticed a problem that when she plugs the laptop in, it loses it's internet connection. This doesn't always result in the laptop disconnecting from the wireless network, but rather just stats that the internet can no longer be reached. The issue seems to immediately rectify itself the moment the charger is removed. I've double checked to ensure that the Intel AC 9560 is running the latest drivers. We've tried resetting our network router/modem. I've gone through all of the power options available and set all the network related ones to high performance, etc. Yet, the issue persists. I've seen one mention that perhaps there's an issue with the charger itself. I'm starting to feel at a lose though for what to try to resolve this issue. Ideas or others experience fixing a similar issue are welcome.

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Razer.Speedcr0ss
2 years ago

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