Topics started by siteLilacinteractive886 | Razer Insider

Topics started by siteLilacinteractive886

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siteLilacinteractive886
posted in Razer Support

Need some help with the 7.1 surround

So I had my headset (Razer Kraken Green) replaced with a new one. Once I plugged it in, there were only the old 7.1 surround speakers referring to the old device and my pc read the new ones as normal headset without any surround. Once reinstalling both the old and new one, the old 7.1 never came back so I cant use the surround sound feature and also my new headset didn't get the proper read again so its just a normal stereo speaker with no 7.1 surround speakers. It is almost like my new headset doesn't get read by my pc properly. Is there a way to get it fixed?

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2 years ago

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