Topics started by spc1986 | Razer Insider

Topics started by spc1986

2 Threads

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spc1986
posted in Razer Support

Was Supposed to reveive an RMA email?

I was supposed to get an RMA email which is supposed to have a shippping label for a return. I cannot find this email, I have asked Razer support to resend the email without luck. Nowm no one from razer is communicating with me. How do I get this label printed, can I find it on the websitem through my profile or something?

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1 year ago
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spc1986
posted in Razer Support

Was supposed to recieve an RMA Return Slip Email, Razer support has stopped responding?

I am wondering if I am confusing support by email. I was supposed to receive an message with a return slip that I could print and put on the package for shipping. I have tried 3 times to ask Razer support to resend this email, but they are no longer responding. My Razer Nari is no longer connecting properly and getting removed from connected devices as soon as the game loads to the start page. Had this headset for about 1 year, and it's the only razer product that is malfunctioning.

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1 year ago

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