Topics started by ZachSenseiTV | Razer Insider

Topics started by ZachSenseiTV

1 Thread

Z
ZachSenseiTV
posted in Razer Support

Razer Kiyo Pro not working. Help?

I've had my Razer Kiyo Pro for a little over 2 months now and I think this camera is great, it's been an amazing investment and it hasn't given me any problems until recently. I went to start up a my stream and my camera randomly stopped working. I continued to do the stream without it and tried to figure out why the camera wasn't working afterwards. I tried using the camera app on my computer (trying another source), it didn't work, I tried to delete reinstall OBS, it didn't work. I checked for driver updates, there were none. I even tried plugging it into a different USB port. I went to the Razer app and noticed there was a software update for 1.05, I figured the reason the camera wasn't working was because the camera needed an update. After multiple computer restarts and multiple tries of installing the update my computer finally recognized that the camera was plugged in, but then it told me to plug and unplug my device, when I did the computer yet again didn't recognize the camer

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2 years ago

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