Topics started by FoxSpiritKage | Razer Insider

Topics started by FoxSpiritKage

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FoxSpiritKage
posted in Razer Support

Cynosa Chroma Keyboard (Device Descriptor Request Failed)

I've been at this for nearly three days, but I can't get this keyboard to be recognized by my pc or Razer Synapse. I know Synapse works as I have a Basalisk mouse, but every time I plug in the Cynosa Keyboard Windows says it isn't recognized and it doesn't even show up in Synapse. I've tried resetting drivers, stopped fast booting, updating the USB ports themselves, and a whole plethora of other troubleshooting problems I found via the internet, I just can't seem to get it to work. Anyone have any insight or perhaps a similar experience. I really like the keyboard and I have a good understanding of Synapse so I would definitely prefer to keep it rather than returning it to try for another keyboard.

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2 years ago

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