Topics started by Aryvole | Razer Insider

Topics started by Aryvole

1 Thread

A
Aryvole
posted in Razer Support

[SOLVED] Mouse randomly disconnects

I have an old mouse; Taipan and it was working completely fine. I have an issue that caused it to disconnect randomly. I have already tried the following steps: turning off "allow pc to turn this device off for power saving" for all keyboard/mouse, USB root hub, and Razer Taipan drivers in device manager unchecking "suspend USB" in power plan settings using different USB ports different mice (both Razer and Microsoft, yet they worked perfectly fine) tested Taipan on another computer (which also worked fine) updating almost all the drivers I got and updating Windows (using 10 64bit) reinstalling HID-compliant keyboard/mouse, Razer Taipan drivers in both keyboard and mouse section scanned for integrity violations of Windows via command prompt (found nothing) searched for firmware and BIOS updates and they are all up to date clean install of Razer Synapse 2.0 None of the above worked for me and that left me to create a thread. Hope someone can find a solution.

0
T
3 years ago

Badges

View More
CookiesCookie settings