Topics started by SandraSteffe | Razer Insider

Topics started by SandraSteffe

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S
SandraSteffe
posted in Razer Support

Warning: Windows 11 update causing motherboard failure in Razer blade stealth

I have a razer blade stealth (model: RZ09-02810N71-R3N1) that I bought in 2020. Today I accidentally accepted the Windows 11 upgrade while the laptop was turning on. It took about a second before the screen went black. The laptop has been taken very good care of, never dropped or had any heating or other issues. I am strongly suspecting the windows update as the cause here. The monitor is dead. No backlight. Not even the red facial recognition light blinks. The keyboard lights up, however, and the computer turns on. Charger lights turn on when connected, but the mouse does not. I have tried a reboot, hard reboot, F8, F12, Win+CTRL+Shift+B, and basically every possible command I can think of, but nothing happens on the screen. It is impossible to connect to an external monitor. It says that nothing is connected to the HDMI, and I tried all USBA and USBC ports on the laptop as well as clicking F4 to get a signal on the external monitor, but nothing happens. I found another thread de

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S
2 years ago

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