Topics started by greatSteelBluecamp826 | Razer Insider

Topics started by greatSteelBluecamp826

1 Thread

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greatSteelBluecamp826
posted in Razer Support

Bluetooth Disconnecting After Idling

Hello Razer Team or Forums, I am having a few issues with my mouse (Razer Naga Pro). I updated to the new Firmware 2.1 and it seems like this mouse has a lot of issues. It's sad because this is probably one of the coolest mice I've ever had, and feels super comfortable. 1) The 2.4ghz frequency issues are rather insane. NO OTHER device I have that uses the USB has any kind of connectivity issue except for this mouse. I cannot fully turn off 2.4ghz because some of my devices MUST have it, as they don't support the 5ghz frequencies. So I have to use Bluetooth... which we find the next issue. 2) The bluetooth seems to disconnect after I set the mouse idle for around 10 minutes or so. I have just looked at my power settings and turned off anything dealing with my USB/Wireless devices having to Idle on my desktop, but could see where this is a huge issue with laptops, as they use this to preserve batteries. In order to fix this issue, I have to completely restart the computer. I'v

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2 years ago

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