Topics started by Xrayshot1 | Razer Insider

Topics started by Xrayshot1

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Xrayshot1
posted in Razer Support

Razer Huntsman and unstable behaviour in Synapse 3

Hi everyone We bought the Razer Huntsman a few weeks ago and installed Synapse 3 along with it to activate all the bells and whistles. Sadly the functions are very unstable. Most of the time the keyboard isn't detected by Synapse and doesn't appear - and when it occasionally does and we get to pick a lighting effect, the keyboard either ignores it or it starts up only to freeze after about 2 seconds. Switching USB port will in some cases reactivate the lighting effect and it might stay on for a while, but as soon as we change some setting in Synapse, in which I assume the software needs to communicate with the keyboard, the keyboard freezes. Generally, trying to reset or save a profile to memory always fails and keyboard freezes. We've tried different USB ports but the behaviour stays the same. We've un- and reinstalled Synapse but it didn't help. It stays unstable and sluggish. It was a gift for my son and his dad is looking more and more stupid by the day, so please help us out

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5 years ago

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