Topics started by ieyasv | Razer Insider

Topics started by ieyasv

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ieyasv
posted in Razer Support

HELP! Razer Mouse randomly disconnecting (Naga X)

I got back into MMOs (mainly Final Fantasy 14) and bought a Naga X MMO mouse back in February to make things a bit more bearable on my end and the mouse worked perfectly fine up until now. While I was in the middle of playing FF14, the mouse suddenly disconnects. I unplugged and plugged the wire back in and as soon as it connects, the mouse disconnects a few seconds later. I already tried uninstalling and reinstalling Synapse but that didn't do anything. I also removed the drivers from Device Manager and restarted my laptop and still NOTHING! Not once did I ever have this issue with my Basilisk V2 which I've had for about 2 years now. Heck, the Basilisk still works even when Synapse isn't even installed. Some people from Reddit suggested downloading software/firmware updates for mouse issues such as this but there's nothing available for the Naga X. Any help would be appreciated because otherwise I'm just gonna have to buy a different MMO mouse. UPDATE: I also tried the methods ment

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2 years ago

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