Topics started by planetechnoTumbleweed985 | Razer Insider

Topics started by planetechnoTumbleweed985

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planetechnoTumbleweed985
posted in Razer Support

Issue with Razer Kiyo Focus

Hi everyone. I bought a Razer Kiyo a couple of days ago. So far I have been setting everything up for streaming and during this period the Kiyo was working perfectly fine. This morning I switched off my computer (while using it) and after I switched it back on, the Kiyo was not focusing me. Actually, it wasn't focusing ANYTHING. I tried to update the drivers, update synapse, uninstall and reinstall synapse, unplug the Kiyo, reset the Kiyo to factory. Nothing. Still the same, it's not working neither the autofocus neither the manual focus (See picture attached). Do anyone know what could be the problem? Could it be a hardware problem (So I have to return it?) Thank you in advance.

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2 years ago

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