Topics started by GreenIguana2464 | Razer Insider

Topics started by GreenIguana2464

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GreenIguana2464
posted in Razer Support

Nari Ultimate stopped working

OK this is a strange one. I was using my Nari headset today and everything was fine. Game worked, Discord worked, and so on. Then I think the battery gave out. I plugged the headsets in to charge them, and everything had gone wrong. I got no audio on anything. Windows sound settings would strobe from seeing the headsets to not seeing them, and switching audio to the monitor to nothing back to the monitor. The "recover dongle" utility is useless, it SAYS "dongle recovered" but then no. I can't get the firmware updater to work, it never detects the dongle is plugged in no matter what I do. Discord will give me a message saying the headphones were detected and do I want to switch to them. I click yes and get nothing. Going into Discord voice and video settings and all I see is "default", the PC speaker, the monitors, and the 3.5mm headphone jack output. Nothing about a microphone. If I go to windows sound settings, the dongle is not recognized. If I unplug it then plug it back in, the i

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Razer.Zionzedd
1 year ago

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