Topics started by elauber | Razer Insider

Topics started by elauber

1 Thread

E
elauber
posted in Razer Support

Razer Core X only properly connects on boot - sometimes

I bought a Razer Core X about 6 months ago, and then got an EVGA 3060 Ti FTW3 to go with it. I have a Dell XPS 9310 laptop running Windows 11. The XPS has completely up-to-date firmware. Although the Razer Core X is Thunderbolt 3, the XPS is Thunderbolt 4, fully certified, all PCIe lanes and all that jazz. It should work great. The entire time I've had the Core X, it doesn't work properly if you just connect it to the laptop with the laptop already on. It may go into a cycle of connecting and disconnecting - this shows up in the Windows Event Viewer and the Thunderbolt Control Center. The GPU fan may kick in on high and never "connect" in the Thunderbolt Control Center. Windows Event Viewer will show a power source change. Sometimes nothing happens. Sometimes the Thunderbolt Control Center will show that the Core X is connected, but Windows doesn't seem to see the GPU. I have had this experience with the included TB3 cable, and a certified TB4 cable I have. I also have tested and

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E
1 year ago

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