Topics started by SomeiSeun | Razer Insider

Topics started by SomeiSeun

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SomeiSeun
SomeiSeun
posted in Razer Support

Razer Blade Stealth 13 USB-C not working on one side

I just received my new laptop and everything is amazing but the USB-C/Thunderbolt 4 on the left-hand side only works when plugging in for one side. When the cable is flipped it no longer works, this is the case for chargers and other extensions/cables. The right-hand side port is working perfectly. The charging speed seems to be the same for the left and right side ports when in the working orientation. This laptop was released only a week ago so I'm unsure if it is a hardware issue or a software/driver issue. If anyone has any idea on how to check while razer support gets back to me, it would be helpful. Razer Blade Stealth 13 - Full HD 120Hz - GeForce GTX 1650 Ti Max-Q - Black Specifications 11th Gen Intel® Core™ i7-1165G7 Quad-Core Processor Windows 10 Home 13.3" Full HD Matte 120Hz w/ 4.9 mm slim side bezel NVIDIA® GeForce GTX 1650 Ti Max-Q (4GB GDDR6 VRAM) 512GB 16GB dual-channel (fixed) Single-zone RGB powered by Razer Chroma™ Product Code: RZ09-03272E12-R3E1

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Razer.Caziel
3 years ago

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