Blackshark x | Razer Insider
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Hello,

I recently purchased a Razer Blackshark V2 X headset. However, when I tried to register my product, I found that it was already registered. It has been 5 days since I purchased the product and I have previously contacted customer support about this issue but have not received a response yet. I would appreciate it if you could help me as soon as possible. If my product is counterfeit or has any issues, I will contact the store where I purchased it for a refund. Thank you.

Most probably it’s counterfeit. New devices are never registered. I’d return it and get it from legit source like Razer.com or official distributor.


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