Hey,
I decided to download Razer Synapse 3.0 and so also took Razer Surround 7.1.
But when i went on razer surround 7.1 they asked more for an activation code, i don't have the box of my headset anymore. I thererefore decided to register my Kraken Pro V2 on Razer ID just like it is said on the website. I received an email of confirmation but no activation code.
Where and how can i get this code for my headset ? I looked it up and never found a solution...
Maybe the Kraken Pro v2 can't do surround 7.1 ?
Please help!
This topic has been closed for comments
I have the exact same problem. It used to work on razer synapse 2.0 on my old cumputer but now I can't get a code or use surround sound whatsoever.
Userlevel 7
I'm curious too, cuz I was thinking of getting the Kraken at some point.
Same with me. I had to download the legacy 2.0, an old one ( and it's not working in win10 ver 2004 ).
Mesma coisa comigo, alguma posição?
You should still have the Razer surround Pro activation code in your email account, but the 7.1 surround needs a different (new) one. I haven't received a replacement code either. If they discontinued Surround Pro they should at least give us a replacement.
I was told by a support manager that if you run an instance of bluestacks on your PC with the Razer Surround, it works again. I tried that out and it's true. While bluestack is open, the surround sound stays normal and usable like nothing happened and i'm using it like this until they find a fix for it.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.