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Question

changed phone number

  • November 2, 2025
  • 1 reply
  • 14 views

hey there, i changed my phone number and i still use the same email. I can’t make anym purchases as the 2 step authentication is sent to my old phone number. pls help me asap as i need to purchase a game pass that’s gonna ends soon. thank you

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1 Reply

Razer.sushi.boi

Hi there, ​@Coolperson0711!

 

For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.

 

*Thread locked to curb conversation to PM.