We just bought a Blade15, charged it, started it, and all that keeps coming up is an error message that says. “The computer restarted unexpectedly or encountered unexpected error. Windows installation cannot proceed. To install windows, click ok to restart the computer and then restart the installation.” We click it, it reboots, then the same message just pops up again. PLEASE HELP, we are noobies that just bought it for our sons birthday. Have no clue what to do next.
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I'd start with a clean Windows 10 installation.
Here's a nice video how to do it (windows installation is at @9:30):
If it doesn't help I'd search for hardware fault somewhere.
Here's a nice video how to do it (windows installation is at @9:30):
If it doesn't help I'd search for hardware fault somewhere.
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