Just picked up a Razer Blade 15 from Bestbuy - Open Box Excellent - 230W power adapter issue | Razer Insider
Skip to main content

Just picked up a Razer Blade 15 from Bestbuy - Open Box Excellent - 230W power adapter issue

  • July 29, 2019
  • 5 replies
  • 19 views
S
Opened her up, plugged her in, and the little green light on the 230 watt power adapter is not lit... wont seem to light with different outlets tried. What are my options? Is their any warranty with Open Box Excellent?
    DRIFT_IT
    This topic has been closed for replies.

    5 Replies

    Joikansai
    Vanguard
    • Joikansai
    • Community Ranger
    • July 30, 2019
    Tell Best Buy it’s not Excellent:smile_:. Joke, excellent should mean it works without issues at least here in Germany, like on Amazon or big physical stores. I would go back there and tell the ac adapter doesn’t work maybe asking new adapter or compensation for new one. About warranty from Razer i think it’s only for refurbished unit from Razer store, open box should be handled by reseller.
    Razer Blade 14 2021 QHD 165Hz | Ryzen 9 5900HX| RTX 3070 100W | 16GB DDR4 3200MHz | 1TB l Razer Blade 15 Advanced 2018 FHD 144Hz | i7-8750H | GTX 1070MQ | 16GB DDR4 2666MHz | 256 GB Corev2 | RTX 3070 Zotac Twin Edge OC | Razer Book 13 2020 FHD | i7-1165g7 | Intel Xe 96EU | 16GB LPDDR4X 4266MHz | 1Tb GB Razer Core V2 | RTX3070 | Zotac TwinOC Razer | Blade Stealth 13 2019 FHD | i7-1065g7 | GTX 1650MQ | 16GB LPDDR4 3744MHz | 512 GB | | Blade 14 2017 FHD | i7-7700HQ | GTX 1060 | 16GB DDR4 2400MHz | 512 GB | Razer Blade Stealth V2 2016 12,5 QHD | i7-7500U | HD620 | 8GB DDR3 1866MHz | 128 GB | | Blade 14 2015 IGZO QHD+ | i7–4720HQ | GT970M 3GB VRAM| 16GB DDR4 2400MHz | 256 GB | Razer Edge 2013 | i5-3317U | GT 640LE | 16GB DDR3 | 128 GB | Razer Phone 2| Razer Phone L33T Edition
    Sonnyoi
    • Sonnyoi
    • Insider
    • August 10, 2019
    did you push the cord in firmly into the psu? usually you get 15 days to return it, so I'd say return it or have them replace the PSU.
    Barber by day! Gamer by night..... I mean everyday!
    S
    • scrapple
    • Author
    • Insider
    • August 23, 2019
    got the new adapter from Razer, works perfectly.. but the system wont update to 1.05, its on 1.03 firmware... its grayed out wont let me install it.
    Sonnyoi
    • Sonnyoi
    • Insider
    • August 23, 2019
    scrapple
    got the new adapter from Razer, works perfectly.. but the system wont update to 1.05, its on 1.03 firmware... its grayed out wont let me install it.
    make sure its the correct firmware, what year is your model? rtx? gtx? 8th gen 9th gen?
    Barber by day! Gamer by night..... I mean everyday!
    S
    • scrapple
    • Author
    • Insider
    • August 24, 2019
    Sonnyoi
    make sure its the correct firmware, what year is your model? rtx? gtx? 8th gen 9th gen?
    2019 rtx 2060 rz09-02886
    CookiesCookie settingsAccessibility statement