Laptop (RZ09-0409) Power LED not working | Razer Insider
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Laptop (RZ09-0409) Power LED not working

  • Feb 3, 2025 8:59 PM UTC
  • 5 replies
  • 181 views

My laptop turns on and functions correctly, but the LED Power light located on the front of the laptop doesn’t seem to function correctly. When I first turn my laptop on, it briefly flashes green (maybe there’s a solid green for a short bit, can’t really tell), but the LED immediately turns off once the OS (windows 11 in this case) begins to boot. When the computer goes into sleep mode, the light flashes the normal white to indicate sleep mode. If the battery falls below 20%, the LED continues to stay off rather than turn red. The LED stays off regardless of whether the power adapter is plugged into the wall or not. I can’t quite figure it out. I’ve re-installed the OS thinking it might be a system/software glitch, even going so far as to unplug the CMOS battery for 2 minutes to let motherboard reset. The light simply doesn’t want to function while the Windows 11 OS is active. Any thoughts?

 

5 Replies

itz_JUBA
  • itz_JUBA
  • Insider Mini
  • Nov 12, 2026 12:49 PM UTC

Hello

Same problem here did you manage to fix it?

  • Tippalo
  • Author
  • Insider Mini
  • Nov 12, 2026 5:57 PM UTC

​@itz_JUBA - no, I haven’t yet. It’s on my todo list and I plan to leverage AI for solving the problem. I have a BIOS chip/general chip reader and I’m going to read all the chips to understand what each ones does/control. I’ll then reverse engineer to see if there’s a solution. I imagine the fix is actually within windows, but I think it would be helpful to have a complete inventory of everything. Will update you as I continue with this project.

itz_JUBA
  • itz_JUBA
  • Insider Mini
  • Nov 12, 2026 7:54 PM UTC

i dont think its windows problem, go into the bios page and see if the light is working, in my case is not working, the green light shows when the pc is turned on and as soon as i see the razer logo the green light tuned off, and when the battery is below 10% the red light turned on normal and when i put the pc in sleep mode i see the white led flashing, so the problem only with the green light, i think am gonna do the same, i will purchase something to read the bios and see what i can do here, Please keep me updated and I will do the same.

I did contact razer support and am waiting for their reply it will take 3 days, I did some deep research i think the problem with the EC firmware.

  • Tippalo
  • Author
  • Insider Mini
  • Nov 12, 2026 8:00 PM UTC

​@itz_JUBA - I agree the issue is with the EC firmware, as that’s what my research pointed me to, but I vaguely remember everything functioning correctly under windows 10 but NOT windows 11. That’s why I believe there is also a OS level handoff that’s causing the problem. The light works perfectly pre OS boot and when the computer is in a sleep/hibernate mode, which is hardware level and not OS level, so that’s why I think the OS isn’t communicating the right things to the EC firmware.

itz_JUBA
  • itz_JUBA
  • Insider Mini
  • Nov 12, 2026 8:34 PM UTC

maybe thats the problem, The problem happened in my case when i try to add a new ssd and i forget to plugin the battery cable i turn the pc with the power cable so i realised the problem and turned off my device and connect the battery and i turned on the pc and the problem start from there.

Maybe claude can fix the problem, I will purchase the tools needed and see.

 

 

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