My razer pro 17 laptop (from December 2019) will no longer boot to windows after a recent windows 11 Insider update.No repair options are working, including a windows reset. My only option now looks to be creating a bootable USB pen drive and going from there. Is it ok to create a bootable pen drive from a windows 11 iso file from microsoft, or do I need a specific razer iso?If I can re-install windows once booted from the pen drive, can I then re-install the additional razer software?Any help/advice on how I can re-install windows would be very helpful and much appreciated.Also, how do I recover my windows OEM license key, if needed?Regards,John

Synapse should only update the drivers.Go to device manager - right click on those without drivers →Update driver →Search automatically for driver.If it’ll not find it, again right click it →Properties in new window go to Details →Hardware IDs (screenshot below - stolen from the internets):Then you just copy VID_PID value (like the one highlighted in a screenshot) and search for it in a google - you’ll get a hint what driver you’ll need to satisfy the device and os.You can also try the easy way like driver auto find tools. for eg. Intel:https://www.intel.com/content/www/us/en/support/detect.htmlfor nvidia - check the nvidia experience tool etc…- but these are vendor specific so still in some cases you’ll have to search via VID_PID combination.

Looking at similar support topics, its seems that I need to download a specific image from Razer. However, when I go to the Razer Online Services → System Recovery Image page and enter my laptop’ serial number, it tells me to ‘Please contactcustomer supportfor Razer Blades older than 2017’. However my laptop is late 2019.I understand my laptop is out of warranty (and so cannot use Razer support), but does this mean I cannot get access to a Razer recovery image? If not, how/where can I get such an image?If so, are there any issues when using an image provided by from Microsoft that I need to be aware of? Are there any additional steps that I would need to do if I used such an image (e.g. download/install any razer-specific drivers, install additionalRazer software - Sybase, Cortex, etc)?Any information greatly appreciated. I have been unable to work for several days now (I am a software developer and the Razer laptop was my development machine) and if I cannot get this resolved soon I will have to bite-the-bullet and buy a new PC. It is vert frustrating that I cannot find any information on the best way to resolve my issue.John

Need to re-install windows: can I just download and use a windows .iso file to create a bootable UDB?

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