Razer Blade 15 2019 base battery not charging | Razer Insider
Question

Razer Blade 15 2019 base battery not charging

  • 30 November 2023
  • 2 replies
  • 157 views

I recently experienced the battery bloat issue I've read so much about online. I ordered a battery off of amazon, installed it and the computer booted up immediately.

Then I tried to plug it in to recharge the battery but it wasnt recognizing the power adapter and the battery discharged itself and the laptop shut down. 

Since then I have not been able to reboot the device. The power brick has a green LED light on it but the laptop showed a red light and died. Theres no green light saying it charging. 

The laptop also isnt booting at all. I read that with a dead battery it should still boot using the power adapter plugged in. But this is not the case. The laptop does nothing.

How do i fix this issue? Ive tried the steps on the razer troubleshooting page but nothing seems to work. 

Is my power adapter defective? It appears to be working fine.

Please help.

At least let me know if the laptop is trash so I can cut my losses, and return the new battery in time for a refund. 


2 Replies

Currently experiencing the same issue. 

 

Discouragingly I see there has been zero replies here in 2 months. Have you had any luck elsewhere finding a solution?

Userlevel 7

I recently experienced the battery bloat issue I've read so much about online. I ordered a battery off of amazon, installed it and the computer booted up immediately.

Then I tried to plug it in to recharge the battery but it wasnt recognizing the power adapter and the battery discharged itself and the laptop shut down. 

Since then I have not been able to reboot the device. The power brick has a green LED light on it but the laptop showed a red light and died. Theres no green light saying it charging. 

The laptop also isnt booting at all. I read that with a dead battery it should still boot using the power adapter plugged in. But this is not the case. The laptop does nothing.

How do i fix this issue? Ive tried the steps on the razer troubleshooting page but nothing seems to work. 

Is my power adapter defective? It appears to be working fine.

Please help.

At least let me know if the laptop is trash so I can cut my losses, and return the new battery in time for a refund. 

Currently experiencing the same issue. 

 

Discouragingly I see there has been zero replies here in 2 months. Have you had any luck elsewhere finding a solution?

Hi guys, installing new battery isn’t difficult but diagnosing the battery to work properly on new system I think not an easy job. I’d let it to the professional (rise support ticket). A bit costy but to me better than doing my self on 2K laptop.
I think replaced the battery on 2018 model (relatively bought on release month) after 3 years or so and it works still great till today even though I’m rarely using on the go now completely as my desk PC, last time…maybe last year when I tested it can do still 5 hours plus paperwork.

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