Razer Blade 17 Pro 2020 black screen | Razer Insider
Skip to main content

Razer Blade 17 Pro 2020 black screen


Did this topic help you find an answer to your question?
Show first post
This topic has been closed for comments

65 Replies

seanjmary
  • Insider Mini
  • 19 replies
  • November 9, 2020
I'm still on 452.06 - our last working driver

seanjmary
  • Insider Mini
  • 19 replies
  • November 9, 2020
seanjmary
Anyone try to 11/9/2020 driver 457.30? Just came out today but I've already had to revert twice. I am quite enjoying my laptop not freezing to permanent black screen every time it goes to sleep or a program dims the screen.
What I meant was i've already had to revert twice and go through the hassle with past updates. I have not tried this new update from today.

Is this still not fixed?... Are you serious Razer.

New Driver on 11/09 didn’t fix the black screen.

pitha1337
Had a reply from support yesterday (after 1 month). They have released a new BIOS version 1.04 which should solve the problem. Unfortunately it did not help me... Can someone check if the update works for him? https://dl.razerzone.com/drivers/Razer Blade Pro 17” (2020) | RZ09-0329x/Razer Blade Pro 17 (2020) BIOS Updater Guide.pdf
the black screen is no longer once i updated the BIOS from your link. I had first installed the latest NVIDIDA driver from the GeForce Experience Desktop App and lost the screen functionality but used my hdmi port to plug into my tv. I read your post and it worked thank you so much.

  • 2 replies
  • November 26, 2020
Americo94134
the black screen is no longer once i updated the BIOS from your link. I had first installed the latest NVIDIDA driver from the GeForce Experience Desktop App and lost the screen functionality but used my hdmi port to plug into my tv. I read your post and it worked thank you so much.
soo... it says that I do not have the right version? Running the Razer Blade pro 17 model

Take a photo of the bottom part of your Razer Blade Pro 17” laptop and make sure you match it with the correct link on the Razer Website. I found like two or three different versions of the 2019 Razer Blade Pro and had to match it using the underside of my laptop.

Does anyone know if the black screen is now fixed on the latest firmware and BIOS update?

iamtonyjaa
  • Insider Mini
  • 2 replies
  • December 8, 2020
Americo94134
Take a photo of the bottom part of your Razer Blade Pro 17” laptop and make sure you match it with the correct link on the Razer Website. I found like two or three different versions of the 2019 Razer Blade Pro and had to match it using the underside of my laptop.
I cannot make use of the above Razer updater. It cannot identify my blade pro 17 2020. Gotta seek help from Razer support and try to restore the Nvidia driver to 452.06. GOD bless me.

  • 19 replies
  • February 15, 2021
This is still not fixed, I have the BIOS v1.04 and the latest Nvidia drivers and when on dedicated GPU and laptop goes to sleep, the screen doesnt wake up. Please fix this asap, this laptop is quite expensive to have an issue like this.

  • 115 replies
  • February 15, 2021
It should be 1.06 by now, check

  • 19 replies
  • February 18, 2021
It is not, just checked.

  • 115 replies
  • February 21, 2021
GoTom14
It is not, just checked.
Sorry, I thought you had the 2020 model (which I have). I also had the blackscreen issue after waking up when on dedicated GPU so later BIOS updates fixed it.

  • 19 replies
  • February 22, 2021
Come on Razer, if there is a new BIOS in plans, let us know, we are eagerly waiting for it!

  • 19 replies
  • February 24, 2021
Hi good people of Razer, any news on this issue?

  • 19 replies
  • February 26, 2021
Update, with latest Nvidia drivers I cannot use dedicated GPU at all, my screen, after the boot up sequence, doesnt light up at all.

  • 2 replies
  • February 26, 2021
GoTom14
Update, with latest Nvidia drivers I cannot use dedicated GPU at all, my screen, after the boot up sequence, doesnt light up at all.
Same here - got new blade yesterday with RTX 3070 - I tried to switch on it via Synapse, and after razer logo only the darkness... and then hard reset, back to bios and activated Optimus.

Same here. Got the new blade with 3070, can't use the high refresh rate because all I get is the black screen on boot.

  • 2 replies
  • March 11, 2021
Searching desperately for a fix here.. I also just bought a 2021 Blade 15 base with the RTX 3070 and 165hz screen. Pretty bummed that I'm stuck using 60hz until this is fixed. :/

  • 1 reply
  • March 31, 2021
Oh man, this is really concerning. I really hope Razer fixes this issue ASAP. Saw it on YouTube and now here :/

  • 2 replies
  • April 1, 2021
Today after reinstaling Windows it worked! I dont know if there was any bios uptade but I didnt had any black screen or any other problems. Hopie it will work for you all :)

  • 2 replies
  • April 5, 2021
Hryniek
Today after reinstaling Windows it worked! I dont know if there was any bios uptade but I didnt had any black screen or any other problems. Hopie it will work for you all :)
Are you on the latest game ready driver?

  • 1 reply
  • April 16, 2021
pitha1337
Hi everyone, when unplugging the power cord when in "dedicated graphics card only mode" my screen goes black and can only be revived by plugging in the power cord again. Can someone please confirm this issue? Model: Razer Blade 17 Pro, 300Hz, RTX 2080 Super
/blade-pro-4k-black-screen.73190/#post-743160 This solved my problem for my Razer Blade 17 Pro 4k Touch, 120Hz, RTX 2080 Super Max Q. Hope this helps in some way. Make sure you install Nvidia driver version 465.89 and make sure to select Custom Installation and click "Clean Install".

  • 2 replies
  • April 24, 2021
I had the same issue. Updated BIOS to 1.04 and Nvdia driver to 265.89. While uninstalling the old driver and attempting to install 265.89, black screen came up. I then had to reverse to the previous driver.

  • 2 replies
  • April 24, 2021
Hryniek
Today after reinstaling Windows it worked! I dont know if there was any bios uptade but I didnt had any black screen or any other problems. Hopie it will work for you all :)
Can you check what windows version you are in? And what version of your BIOS? Im thinking about reinstalling windows as well.

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings