Hi everyone,
when unplugging the power cord when in "dedicated graphics card only mode" my screen goes black and can only be revived by plugging in the power cord again. Can someone please confirm this issue?
Model: Razer Blade 17 Pro, 300Hz, RTX 2080 Super
This topic has been closed for comments
Page 2 / 3
I'm still on 452.06 - our last working driver
seanjmary
Anyone try to 11/9/2020 driver 457.30? Just came out today but I've already had to revert twice. I am quite enjoying my laptop not freezing to permanent black screen every time it goes to sleep or a program dims the screen.
What I meant was i've already had to revert twice and go through the hassle with past updates. I have not tried this new update from today.
Userlevel 2
Is this still not fixed?... Are you serious Razer.
New Driver on 11/09 didn’t fix the black screen.
pitha1337
Had a reply from support yesterday (after 1 month). They have released a new BIOS version 1.04 which should solve the problem. Unfortunately it did not help me... Can someone check if the update works for him?
https://dl.razerzone.com/drivers/Razer Blade Pro 17” (2020) | RZ09-0329x/Razer Blade Pro 17 (2020) BIOS Updater Guide.pdf
the black screen is no longer once i updated the BIOS from your link. I had first installed the latest NVIDIDA driver from the GeForce Experience Desktop App and lost the screen functionality but used my hdmi port to plug into my tv. I read your post and it worked thank you so much.
Americo94134
the black screen is no longer once i updated the BIOS from your link. I had first installed the latest NVIDIDA driver from the GeForce Experience Desktop App and lost the screen functionality but used my hdmi port to plug into my tv. I read your post and it worked thank you so much.
soo... it says that I do not have the right version? Running the Razer Blade pro 17 model
Take a photo of the bottom part of your Razer Blade Pro 17” laptop and make sure you match it with the correct link on the Razer Website. I found like two or three different versions of the 2019 Razer Blade Pro and had to match it using the underside of my laptop.
Userlevel 2
Does anyone know if the black screen is now fixed on the latest firmware and BIOS update?
Americo94134
Take a photo of the bottom part of your Razer Blade Pro 17” laptop and make sure you match it with the correct link on the Razer Website. I found like two or three different versions of the 2019 Razer Blade Pro and had to match it using the underside of my laptop.
I cannot make use of the above Razer updater. It cannot identify my blade pro 17 2020. Gotta seek help from Razer support and try to restore the Nvidia driver to 452.06. GOD bless me.
This is still not fixed, I have the BIOS v1.04 and the latest Nvidia drivers and when on dedicated GPU and laptop goes to sleep, the screen doesnt wake up. Please fix this asap, this laptop is quite expensive to have an issue like this.
It should be 1.06 by now, check
It is not, just checked. 
GoTom14
It is not, just checked.
Sorry, I thought you had the 2020 model (which I have). I also had the blackscreen issue after waking up when on dedicated GPU so later BIOS updates fixed it.
Come on Razer, if there is a new BIOS in plans, let us know, we are eagerly waiting for it!
Hi good people of Razer, any news on this issue?
Update, with latest Nvidia drivers I cannot use dedicated GPU at all, my screen, after the boot up sequence, doesnt light up at all.
GoTom14
Update, with latest Nvidia drivers I cannot use dedicated GPU at all, my screen, after the boot up sequence, doesnt light up at all.
Same here - got new blade yesterday with RTX 3070 - I tried to switch on it via Synapse, and after razer logo only the darkness... and then hard reset, back to bios and activated Optimus.
Same here. Got the new blade with 3070, can't use the high refresh rate because all I get is the black screen on boot.
Searching desperately for a fix here.. I also just bought a 2021 Blade 15 base with the RTX 3070 and 165hz screen. Pretty bummed that I'm stuck using 60hz until this is fixed. 
Oh man, this is really concerning. I really hope Razer fixes this issue ASAP. Saw it on YouTube and now here
Today after reinstaling Windows it worked! I dont know if there was any bios uptade but I didnt had any black screen or any other problems. Hopie it will work for you all 
HryniekAre you on the latest game ready driver?
Today after reinstaling Windows it worked! I dont know if there was any bios uptade but I didnt had any black screen or any other problems. Hopie it will work for you all :)
pitha1337
Hi everyone,
when unplugging the power cord when in "dedicated graphics card only mode" my screen goes black and can only be revived by plugging in the power cord again. Can someone please confirm this issue?
Model: Razer Blade 17 Pro, 300Hz, RTX 2080 Super
/blade-pro-4k-black-screen.73190/#post-743160
This solved my problem for my Razer Blade 17 Pro 4k Touch, 120Hz, RTX 2080 Super Max Q. Hope this helps in some way. Make sure you install Nvidia driver version 465.89 and make sure to select Custom Installation and click "Clean Install".
I had the same issue. Updated BIOS to 1.04 and Nvdia driver to 265.89. While uninstalling the old driver and attempting to install 265.89, black screen came up. I then had to reverse to the previous driver.
Hryniek
Today after reinstaling Windows it worked! I dont know if there was any bios uptade but I didnt had any black screen or any other problems. Hopie it will work for you all :)
Can you check what windows version you are in? And what version of your BIOS? Im thinking about reinstalling windows as well.
Page 2 / 3
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.