Razer Blade 18 Firmware and Blade 16 and 18 Screen Flicker and Image Retention Updates | Razer Insider
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Razer Blade 18 Firmware and Blade 16 and 18 Screen Flicker and Image Retention Updates

  • 7 March 2023
  • 9 replies
  • 531 views

Userlevel 7

Hey Everyone, 

For those of you experiencing trackpad issues and palm rejection on the Blade 18 there’s a new firmware update that may help resolve those issues: 

Razer Blade 18" (2023) | RZ09-0484x Support

 

Furthermore, for those of you with Screen Flicker and Image Retention issues on your Blade 16 and 18, there’s an update here:

Razer Blade 16” (2023) and Razer Blade 18” (2023) screen flicker and image retention

 


9 Replies

I had image retention like 2 - 3 times in a day, I just installed the last firmware, I will keep you informed if I am still having this issue

I had image retention like 2 - 3 times in a day, I just installed the last firmware, I will keep you informed if I am still having this issue

I am still ahving this issue My image freezes once or twice a day if at all. And I have to press shift+control+windows key + B to get it to work again after 30 seconds, it's very annoying. When will there be a definitive solution? This patch didn't help me at all, I followed all the instructions. I have the version with the 4080

Userlevel 6

@hackeame I sent you a PM asking for the serial number so I can check on your device and escalate your concern to the relevant team. I am looking forward to hearing back from you soon. Thanks!

And also some info it’s like always happening in the middle of a video meeting, like teams, zoom, or something like that. 

I have two questions. #1 is the flicker issue confined only to the Blade 18 and Blade 16 with mini LED or does the hotfix also need to be applied to the Blade 16 with IPS display? #2 I also wonder if new orders from Razer are still experiencing this issue or if there will be a full resolution in the future allowing the use of graphics switching?  If so, is there any real world disadvantages (OTHER THAN BATTERY) that can come from GPU only mode, as I will use my laptop for video editing and programs other than gaming. 

has anyone found a legit webcam slide for the 18  its amazing razer dosent make one

@hackeame I sent you a PM asking for the serial number so I can check on your device and escalate your concern to the relevant team. I am looking forward to hearing back from you soon. Thanks!

I just send you all the details you need, please I need help with it, it’s happening almost everyday, today happend twice, image freezed and the only thing left to do is restart the pc.

Userlevel 2

I have applied this hotfix to my Razer Blade 16” (Part No. RZ09-0483) and before I noticed a limited amount of image retention.  Now it’s so bad that all blacks bleed across the page for moment while scrolling.  Can someone in Razer fix let me know how to fix this.  This expensive a laptop shouldn’t be having this problem.

 

Thank you!

Userlevel 7

I have applied this hotfix to my Razer Blade 16” (Part No. RZ09-0483) and before I noticed a limited amount of image retention.  Now it’s so bad that all blacks bleed across the page for moment while scrolling.  Can someone in Razer fix let me know how to fix this.  This expensive a laptop shouldn’t be having this problem.

 

Thank you!

 

That’s inconvenient. Were you able to contact our Support Team? If you haven’t, please send me a PM so I can help you kick-start an investigation. Thanks for your cooperation.

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