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Razer laptop charger output voltage

  • February 24, 2020
  • 7 replies
  • 222 views
P
Hi My Razer laptop is not charging, I have tested the charger output with multimeter and it's showing 13.1, where it should show 19.5 W.Can anyone please suggest if the laptop is not charging at all because of this particular reason. Regards, Venkat Godithi
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    J
    • jakw0lf
    • Insider
    • 609 replies
    • February 24, 2020
    pulseDeepPeachtalk779
    Hi My Razer laptop is not charging, I have tested the charger output with multimeter and it's showing 13.1, where it should show 19.5 W.Can anyone please suggest if the laptop is not charging at all because of this particular reason. Regards, Venkat Godithi
    Is it not charging when its OFF or even while the laptop is ON ?
    Gaming Tower specs: 9th Gen Intel Core i5 9600K | MSI Z390 Tomahawk | XPG Gammix D30 32GB (8*4) 3200Mhz | Kingston A400 240GB M.2 SSD | WD Blue 1TB HDD | Inno3D GTX 1660 Super RGB | Antec VP550P Plus | CM TD500 Mesh Case Gaming Laptop specs: 8th Gen Intel® Core™ i7 (8750, 2.20Ghz) | 16GB RAM (8*2) Kingston DDR4 | NVIDIA® GeForce® GTX 1050TI 4GB | Seagate SSD 128GB | Firecuda SSHD 1TB | Razer Gear: Huntsman TE | Viper Ultimate w Charging Dock | Naga Pro | BlackWidow Elite keyboard | DeathAdder Elite | Electra V2 | Firefly hard mat | Nabu watch forged edition | Hammerhead USB C | Deathadder 2000 | Cynosa Pro | Nommo Speakers | Tartarus V2 | Kraken Tournament Edition | Thresher 7.1 PS4 | Hammerhead True Wireless |
    J
    • jakw0lf
    • Insider
    • 609 replies
    • February 24, 2020
    JR0nin
    Is it not charging when its OFF or even while the laptop is ON ?
    Also can you try plugging the adapter to a different plug point with more output capacity and try ?
    Gaming Tower specs: 9th Gen Intel Core i5 9600K | MSI Z390 Tomahawk | XPG Gammix D30 32GB (8*4) 3200Mhz | Kingston A400 240GB M.2 SSD | WD Blue 1TB HDD | Inno3D GTX 1660 Super RGB | Antec VP550P Plus | CM TD500 Mesh Case Gaming Laptop specs: 8th Gen Intel® Core™ i7 (8750, 2.20Ghz) | 16GB RAM (8*2) Kingston DDR4 | NVIDIA® GeForce® GTX 1050TI 4GB | Seagate SSD 128GB | Firecuda SSHD 1TB | Razer Gear: Huntsman TE | Viper Ultimate w Charging Dock | Naga Pro | BlackWidow Elite keyboard | DeathAdder Elite | Electra V2 | Firefly hard mat | Nabu watch forged edition | Hammerhead USB C | Deathadder 2000 | Cynosa Pro | Nommo Speakers | Tartarus V2 | Kraken Tournament Edition | Thresher 7.1 PS4 | Hammerhead True Wireless |
    P
    It's not working either way (On or Off). I don't have a different adapter to test. I tried with a different plug point and the result is same, it's not charging
    J
    • jakw0lf
    • Insider
    • 609 replies
    • February 24, 2020
    pulseDeepPeachtalk779
    It's not working either way (On or Off). I don't have a different adapter to test. I tried with a different plug point and the result is same, it's not charging
    In that case please contact the support team directly here below by selecting your laptop model, https://support.razer.com/gaming-laptops They will be able to help you with a work around/solution.
    Gaming Tower specs: 9th Gen Intel Core i5 9600K | MSI Z390 Tomahawk | XPG Gammix D30 32GB (8*4) 3200Mhz | Kingston A400 240GB M.2 SSD | WD Blue 1TB HDD | Inno3D GTX 1660 Super RGB | Antec VP550P Plus | CM TD500 Mesh Case Gaming Laptop specs: 8th Gen Intel® Core™ i7 (8750, 2.20Ghz) | 16GB RAM (8*2) Kingston DDR4 | NVIDIA® GeForce® GTX 1050TI 4GB | Seagate SSD 128GB | Firecuda SSHD 1TB | Razer Gear: Huntsman TE | Viper Ultimate w Charging Dock | Naga Pro | BlackWidow Elite keyboard | DeathAdder Elite | Electra V2 | Firefly hard mat | Nabu watch forged edition | Hammerhead USB C | Deathadder 2000 | Cynosa Pro | Nommo Speakers | Tartarus V2 | Kraken Tournament Edition | Thresher 7.1 PS4 | Hammerhead True Wireless |
    P
    I just want to know if the output from the charger is less than 19W, will it still charger the laptop or not
    DRIFT_IT
    1 person likes this
    • DRIFT_IT
      DRIFT_IT
    J
    • jakw0lf
    • Insider
    • 609 replies
    • February 24, 2020
    If the output of the adapter/charger you use is lower than what is recommended for the laptop it wont charge. If the output of the adapter/charger is more than what is required by the laptop, it will charge as it will only utilize the power input it needs. Technically! :smile_:
    Gaming Tower specs: 9th Gen Intel Core i5 9600K | MSI Z390 Tomahawk | XPG Gammix D30 32GB (8*4) 3200Mhz | Kingston A400 240GB M.2 SSD | WD Blue 1TB HDD | Inno3D GTX 1660 Super RGB | Antec VP550P Plus | CM TD500 Mesh Case Gaming Laptop specs: 8th Gen Intel® Core™ i7 (8750, 2.20Ghz) | 16GB RAM (8*2) Kingston DDR4 | NVIDIA® GeForce® GTX 1050TI 4GB | Seagate SSD 128GB | Firecuda SSHD 1TB | Razer Gear: Huntsman TE | Viper Ultimate w Charging Dock | Naga Pro | BlackWidow Elite keyboard | DeathAdder Elite | Electra V2 | Firefly hard mat | Nabu watch forged edition | Hammerhead USB C | Deathadder 2000 | Cynosa Pro | Nommo Speakers | Tartarus V2 | Kraken Tournament Edition | Thresher 7.1 PS4 | Hammerhead True Wireless |
    Joikansai
    Vanguard
    • Joikansai
    • Community Ranger
    • 1955 replies
    • February 24, 2020
    pulseDeepPeachtalk779
    Hi My Razer laptop is not charging, I have tested the charger output with multimeter and it's showing 13.1, where it should show 19.5 W.Can anyone please suggest if the laptop is not charging at all because of this particular reason. Regards, Venkat Godithi
    Which Razer Laptop are we talking about. Blade Stealth, assuming from such low wattage. Not quite sure if it pull 19 watt on idle but Stealth ac adapter minimum on 2016/17 dual core is using 45 watt ac adapter you can charge it using MacBook Pro 13 ac adapter (usb C one). 19 watt fells to me charging a tablet like iPad Pro.
    Razer Blade 14 2021 QHD 165Hz | Ryzen 9 5900HX| RTX 3070 100W | 16GB DDR4 3200MHz | 1TB l Razer Blade 15 Advanced 2018 FHD 144Hz | i7-8750H | GTX 1070MQ | 16GB DDR4 2666MHz | 256 GB Corev2 | RTX 3070 Zotac Twin Edge OC | Razer Book 13 2020 FHD | i7-1165g7 | Intel Xe 96EU | 16GB LPDDR4X 4266MHz | 1Tb GB Razer Core V2 | RTX3070 | Zotac TwinOC Razer | Blade Stealth 13 2019 FHD | i7-1065g7 | GTX 1650MQ | 16GB LPDDR4 3744MHz | 512 GB | | Blade 14 2017 FHD | i7-7700HQ | GTX 1060 | 16GB DDR4 2400MHz | 512 GB | Razer Blade Stealth V2 2016 12,5 QHD | i7-7500U | HD620 | 8GB DDR3 1866MHz | 128 GB | | Blade 14 2015 IGZO QHD+ | i7–4720HQ | GT970M 3GB VRAM| 16GB DDR4 2400MHz | 256 GB | Razer Edge 2013 | i5-3317U | GT 640LE | 16GB DDR3 | 128 GB | Razer Phone 2| Razer Phone L33T Edition
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