Razer raptor "blinks" | Razer Insider
Question

Razer raptor "blinks"

  • 19 May 2023
  • 1 reply
  • 27 views

Just installed my razer raptor monitor, and I have the HDMI and display port plugged in. The display was in auto and for some reason no desktop icons were showing and no apps were able to popup they were running but couldn't display. So instead of auto display I switched to HDMI and it worked for all of 30 seconds where I got black screened and then I got my display back but then this back and forth keeps happening, so I switched to the display port and found out that's the display where no icons show and the apps will run but not display themselves, I have the USB-C installed but not plugged in as I don't have a place to plug it in I bought an adapter and will plug it in when that comes in, I do have the USB extension plugged in but I have no use for it yet. I am running on windows 10 64 bit. I've made sure all the cables are secure. I have no idea why it's doing what it's doing. Any help or feedback is appreciated.


1 Reply

It seems like you are experiencing issues with your newly installed Razer Raptor monitor. Based on the description you provided, there are a few troubleshooting steps you can try to resolve the problem:

  1. Ensure proper cable connections: Double-check that all the cables, including the HDMI, display port, and USB-C, are securely connected to both the monitor and your computer.

  2. Update graphics drivers: Make sure you have the latest graphics drivers installed for your graphics card. Visit the manufacturer's website to download and install the most up-to-date drivers.

  3. Check display settings: Go to your display settings in Windows 10 and ensure that the monitor is set as the primary display and that the resolution and refresh rate are correctly configured.

  4. Test with different cables: If possible, try using different HDMI and display port cables to rule out any cable-related issues.

  5. Update monitor firmware: Visit the Razer website and check if there are any firmware updates available for your Raptor monitor. If so, follow the instructions provided to update the firmware.

  6. Contact Razer support: If the issue persists after trying the above steps, it's recommended to reach out to Razer's customer support for further assistance. They will be able to provide more specific troubleshooting steps or advise on any potential hardware issues.

Remember to provide them with all the relevant details about your setup, including the model of your graphics card, any error messages you have encountered, and any troubleshooting steps you have already taken.

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