Bug report: ARGB Controller resets in the New Synapse and Chroma app at every restart | Razer Insider
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Bug report: ARGB Controller resets in the New Synapse and Chroma app at every restart

  • August 16, 2024
  • 3 replies
  • 123 views

Just wanted to report a bug with the integration of the Razer ARGB Controller in the New Synapse and Chroma app. Since I bought the controller, the LED auto detection has not been working properly with my Deepcool FC120 for some reason. I always had to do multiple refresh for it to detect something. In the old app, Once it got detected, I only had to disable the LED auto detection and set a number manually and I had no trouble setting the effect I wanted in Synapse. Now, With the new app, I have to redo the LED detection every time I restart my computer for the controller to detect anything. Furthermore, when I head to the Chroma app, changing the effect on the detected LEDs is very frustrating and works 1 of 10 times for some reasons. Some times, the LEDs just does not appear in Chroma Studio or, if they are detected, it does not change when I set a different effect.

3 Replies

cadergator10
  • Insider Mini
  • September 5, 2024

I second this. every time it restarts. only way to fix it again is to press the reload button in razer synapse and then switch profile away and back again.


  • Insider Mini
  • September 21, 2024

Same problem here. Already did a support ticket, but they are acting like it is my failure.


  • Insider Mini
  • November 11, 2024

Still no fix.