Synapse 4 crashing with Helldivers 2 | Razer Insider
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Question

Synapse 4 crashing with Helldivers 2

  • April 19, 2024
  • 1 reply
  • 142 views

Cthugha76

After playing Helldivers 2 I always have to manually restart Synapse 4, because it’s crashed or been forced to close. Maybe it’s because Helldivers 2 is using the nProtect GameGuard anti-cheating tool?

When I manually start Synapse 4 it’s empty and it will take 10-20 seconds for it to re-discover my Razer devices (and start syncing RGB etc).

I’ve had this issue since I started playing Helldivers 2 5-6 weeks ago. It’s the only game that’s causing this.

The game and Synapse 4 (v4.0.86.38) is fully up to date. Running Windows 11 23H2.

Razer devices: Core X Chroma, BlackWidow Elite, Naga V2 Pro, Nommo Chroma, Kiyo Pro

Anyone else with the same problem?

1 Reply

  • Insider Mini
  • June 4, 2024

I have a similar issue but it is Razer Synapse that is crashing. I suspect it has something to do with the anti-cheat app Helldivers 2 is using. Also I have since the first days of playing Helldivers2 had major issues with the com surrogate error. I have tried everything advised and nothing works except keep pressing until it stops. That can take 20 minutes and moire