Serial Number Missing on my Headset | Razer Insider
Skip to main content
Question

Serial Number Missing on my Headset


thinkinsiderChamoisee558

Well i reseted my pc after 4 years cuz i needa some new freshair after i did this i noticed a diffrence in my sound i looked everything up and found out that my 7.1 surround sound is disabled. I wanted to activate it again but i need my serial number, since i have the Razer blackshark v2 pro (2020) 4 years the serial number sticker is ripped off from the side can i activate 7.1 anyhow else or do i need a new headset 

I look forward to hear from u :-)

Did this topic help you find an answer to your question?

4 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • 7198 replies
  • March 20, 2024

Blackshark V2 Pro (2020) is THX Spatial enabled. It doesn’t require any activation. Just install Synapse software (but during install uncheck THX Spatial external app, if you’ve already installed this - uninstall).


thinkinsiderChamoisee558

so i didnt had the thx spatial external app installed i wanted to install the external app but now it says i need an extra activation code so what is the best thing i could do now

 


thinkinsiderChamoisee558

and i didnt had it checked in the synapse software

 


thinkinsiderChamoisee558

So sorry for spamming this i deinstalled every razer modification i had i deinstalled the external app and the app inside of razer synapse same as razer synaps 3. As i reinstalled razer synaps i only checked the synaps tab and the thx spatial audio tab it installed both the razer synaps and the thx app as an external programm i think it still says that i need an activation code . I am confused

 


Reply


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings