Nostromo stopped working after update
Hello everyone well I've had my Nostromo keypad for almost 5 years and last week when I updated my synapse my Nostromo seemed to be working fine but next day when I tried to used it I couldn't and I legit have tried everything... just recently tried to downloading an old Nostromo interface/synapse to see if the keypad could be recognized by the computer as a Nostromo and not a razer bootloader... which that's another thing my Nostromo is recognized by the computer as razer bootloader and not a Nostromo... anyone could help me with this issue?
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- Razer Support
- 7592 replies
Hey @Stormexia. Thanks for directing your concern to our Support thread. By the way, does the issue happen while connecting the mouse to a different USB port or to a different PC with Razer Synapse installed?
Yep this issue still persists even after connecting my Nostromo to a different pc and different USB ports
- Razer Support
- 7592 replies
Thanks for confirming. Where did you see the Razer Nostromo acting as a bootloader? Please send me a PM together with your device serial number so I can check for its available updates. Let's continue from there.
I am getting the same issue...Did an update and now my Nostromo is dead in the water. I've tried on multiple PC's as well. My PC reads the Nosstromo as "bootloader" in the device manager. I've tried downloading older drivers to no success.
- Razer Support
- 7592 replies
aeroLightBrown540Hey there! Have you tried connecting your Razer Nostromo to a different PC without a Razer Synapse installed?
I am getting the same issue...Did an update and now my Nostromo is dead in the water. I've tried on multiple PC's as well. My PC reads the Nosstromo as "bootloader" in the device manager. I've tried downloading older drivers to no success.
Razer.Speedcr0ssYes I have, Both with it preloaded and then tried again with the software uninstalled. I was wrong where it said "bootloader" though. Under device manager on one PC it says "unknown device" But on my Main PC it shows up under "Universal Serial Bus controller" as "Razer Bootloader" It also shows up within "Bluetooth and other devices" under settings that it says "Razer Bootloader".
Hey there! Have you tried connecting your Razer Nostromo to a different PC without a Razer Synapse installed?
- Razer Support
- 7592 replies
aeroLightBrown540Thanks for letting me know. Please uninstall both bootloader and unknown device under your device manager and restart your PC. Should the issue persists, please send me a PM.
Yes I have, Both with it preloaded and then tried again with the software uninstalled. I was wrong where it said "bootloader" though. Under device manager on one PC it says "unknown device" But on my Main PC it shows up under "Universal Serial Bus controller" as "Razer Bootloader" It also shows up within "Bluetooth and other devices" under settings that it says "Razer Bootloader".
- Razer Support
- 7592 replies
aeroLightBrown540Thanks! Let's continue from there.
PM sent, deleting and restarting did not fix the problem.
Hi I had the same problem,
get this http://www.razersupport.com/drivers/Nostromo/win/Razer_Nostromo_FirmwareUpdater_v1.02.exe
run to update the nostromo and then Synapse will propose you to install componants for Nostromo
Regards
Gilbert Marin
1 person likes this
- Razer Support
- 7592 replies
retroGoldWebGolden648Thanks for sharing @retroGoldWebGolden648!
Hi I had the same problem, get this http://www.razersupport.com/drivers/Nostromo/win/Razer_Nostromo_FirmwareUpdater_v1.02.exe run to update the nostromo and then Synapse will propose you to install componants for Nostromo Regards Gilbert Marin
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