RB15 (Mid 2019) RAM Upgrade XMP issue | Razer Insider
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RB15 (Mid 2019) RAM Upgrade XMP issue

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Hey guys, I'm having trouble getting my Crucial Balistix 64GB 3200MHZ to run at 3200MHZ. I have tried the XMP profile 1 in BIOS, but the laptop just hangs. Can anyone assist? Thank you in advance. Jeff
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5 Replies

Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • 4792 replies
  • May 15, 2020
Do you mind sending me the serial number of your RB15 so I can validate the model and support for Intel XMP? If you have the advanced model, it should support up to 3200 Mhz using the XMP profile. But it is also possible that the RAM kit isn't compatible with the system.
U
  • uhyaj
  • Author
  • 2 replies
  • May 16, 2020
Hi Caziel, Thank you for getting back to me. That's right it's supposed to work as I checked with Razer previously as well as Crucial to determine this. My laptop's serial number is *Removed SN from public view. Cheers
Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • 4792 replies
  • May 16, 2020
If that is the case, then there are a few things that I need to confirm. Please PM me the model of the RAM kit and the serial number of your laptop. By the way, were you getting any freezing issues with the kit that the RB15 came with?
U
  • uhyaj
  • Author
  • 2 replies
  • May 17, 2020
I've started a conversation with you. No, I was not getting any freezes on the RB15 with stock RAM or with the Crucial RAM (at 2666mhz).
Razer.Caziel
1 person likes this
  • Razer.Caziel
    Razer.Caziel
Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • 4792 replies
  • May 19, 2020
Just got back, will get to it in a bit.
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