broken laptop

Hi heavenCoquelicotsharp951! Thanks for posting your laptop's concern here. Have you performed the steps on this link? Should the issue persists, Razer can provide an out of warranty repair assistance. Please send me a PM together with the following: Serial number: (starts with "SN" located underside the laptop) Product No.: Charger Serial No.: S/N: Full name: Email: Mobile/Phone Number: Country: Street address: City: State/Province: Postal code: Date of Purchase: Place of Purchase: I'll lock this thread now. I'll wait for your follow-up.