Kraken Tournament Edition doesn't appear on Synapse 3 | Razer Insider
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Kraken Tournament Edition doesn't appear on Synapse 3

X
I just got the headset and it only detects my mouse in synapse. Help?
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    3 Replies

    R
    • Razer.RedPanda
    • Guardian of the Forest
    • 2054 replies
    • January 12, 2020
    Hi there! Can you share a screenshot of Synapse? Also, is the Kraken TE recognized properly by the PC? What is it recognized as?
    S
    I'm having the same problem. This is all that shows up when I have synapse booted up and the USB dongle plugged into the headset and computer. What do I do from here?
    R
    • Razer.RedPanda
    • Guardian of the Forest
    • 2054 replies
    • January 27, 2020
    snipereternal01
    I'm having the same problem. This is all that shows up when I have synapse booted up and the USB dongle plugged into the headset and computer. What do I do from here?
    Hi there! Please PM me the serial number of your Kraken TE. I'll assist you from there.
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