item serial number does not match product number

KImchi00
Hi! I'm trying to register my new razer basilisk ultimate and it kept on saying "item serial number does not match product number." pls help :frown_:

Hey there! I appreciate your interest in our products. Are you registering the Razer Basilisk Ultimate? Please send me a PM together with the device serial number so I can confirm its details. Let's continue from there.

KImchi00
Hi! I'm trying to register my new razer basilisk ultimate and it kept on saying "item serial number does not match product number." pls help :frown_:

Just try 3 different product numbers with your S/N 1. (*Removed for security purposes) 2. (*Removed for security purposes) 3. (*Removed for security purposes)

G_Leland
Just try 3 different product numbers with your S/N 1. (*Removed for security purposes) 2. (*Removed for security purposes) 3. (*Removed for security purposes)

Hey there! I appreciate the assistance offered, however, I have to remove the set of product numbers you've mentioned since it is against our privacy policy. This will also prevent others from unauthorizedly using the information. Hi KImchi00! How is it going? Please check your Razer Basilisk's original box and look for the product number that starts with "RZ". Feel free to send me a PM should you need additional assistance.