My new Hammerhead True Wireless earbuds are not turning on when I open the case. The case is charged. I tried looking online but nothing I have tried has worked.
Question
Earbuds not turning on
This topic has been closed for replies.
- Razer Support
Hey,
Does it light up when you open the case? Try to check your phone if it can be detected via Bluetooth. If not, please drop me a PM along with your device’s serial number so I can validate it in our system and check for other troubleshooting steps that we can attempt.
*Thread locked to curb conversation to PM.
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