I can't view RMA status because I can't log in | Razer Insider
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I can't view RMA status because I can't log in

  • October 30, 2020
  • 1 reply
  • 3 views
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When I want to see the RMA status, the website prompts me to log in again. But I couldn't log in. For the first time, it prompted me to enable Cookies. My browser has all cookies allowed. Then I went back to the page and tried to log in a second time. It reminds me, "there has been an error with your request." I tried to empty all of my browser's caches and settings. It repeats the above two questions again. There was the same problem the other day. I need to log in again and again without clearing any cache and cookies for it to log in successfully. My browser is chrome, version 85.0.4183.121
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    1 Reply

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • October 31, 2020
    Do you get the same results using other web browsers? If so, then this is highly likely a server-side issue. Do send me a message so I can create a report and get this investigated. *Locking the thread to curb the conversation to PMs.
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