- Uninstalling and reinstalling audio drivers
- Updating audio drivers
- Checking if it's disabled in playback devices
- I don't have RealTek HD Audio so I can't disable jack detection (I have NVIDIA)
- Checking if my mic is muted
- Trying both the regular jack and the adapter jack
- Uninstalling and reinstalling Razer Synapse
- Making a new Razer account
- Checking if my computer is compatible with the headset (it is)
Kraken X Headset Trouble
I recently purchased the Kraken X headset and when I plug it in, both my computer and Razer Synapse does not pickup the device. Meaning it doesn't show up on Synapse or my computer's playback devices.
The strange thing is; I can still hear audio through my headset, however, the microphone still doesn't work and nothing new comes up when I unplug and plug the headset in.
I have already tried the following:
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