[SUPPORT] Tartarus V2 d-pad switches failing (cross-post from Keyboards forum) | Razer Insider
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[SUPPORT] Tartarus V2 d-pad switches failing (cross-post from Keyboards forum)

  • November 15, 2018
  • 2 replies
  • 27 views
S
Since I've not seen any official support / Razer staff respond to the lengthy thread on the Keyboard forum, I suspect it may be posted in the wrong spot. I'm hoping this Support Forum is the correct place. I'm looking for some general thoughts / help regarding this ongoing issue documented in this thread. 4th Tartarus V2 just died (same issue, d-pad) - 11/15/18: /tartarus-v2-d-pad-switches-failing-4-devices-failed-in-1-year.32296/
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    S
    • Signet145
    • Author
    • 12 replies
    • November 21, 2018
    So, is it safe to assume this isn't a place to get help on my issue either? Anyone have other ideas of how to get someone from Razer to respond, or at least acknowledge this problem exists?
    T
    • Tulukaruk
    • 3 replies
    • February 7, 2019
    Apparently not. I have made it a point to bring up the Tartarus V2 in ANY conversation I have with a support representative whether it is related or not. Short from one almost admitting that they are aware of the issue, the same story is received each time; they are unaware of any issues at the time.
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