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Razer blade 15 advanced touchpad becoming harder to actuate

A
So i had got this Razer Blade 15 Advanced 2019(late) 1 year ago, and recently my touch pad has become very hard to press down (theres no more click). Is this normal? I haven't been able to confirm if the battery is swollen because the screws are too tight underneath.
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    4 Replies

    Joikansai
    Vanguard
    • Joikansai
    • Community Ranger
    • 1955 replies
    • August 6, 2020
    You should open it or send it back for checking if you couldn’t. Don’t use it if you’re thinking that has battery bulging issue, beside dangerous it might also break other parts inside that make thing worse.
    Razer Blade 14 2021 QHD 165Hz | Ryzen 9 5900HX| RTX 3070 100W | 16GB DDR4 3200MHz | 1TB l Razer Blade 15 Advanced 2018 FHD 144Hz | i7-8750H | GTX 1070MQ | 16GB DDR4 2666MHz | 256 GB Corev2 | RTX 3070 Zotac Twin Edge OC | Razer Book 13 2020 FHD | i7-1165g7 | Intel Xe 96EU | 16GB LPDDR4X 4266MHz | 1Tb GB Razer Core V2 | RTX3070 | Zotac TwinOC Razer | Blade Stealth 13 2019 FHD | i7-1065g7 | GTX 1650MQ | 16GB LPDDR4 3744MHz | 512 GB | | Blade 14 2017 FHD | i7-7700HQ | GTX 1060 | 16GB DDR4 2400MHz | 512 GB | Razer Blade Stealth V2 2016 12,5 QHD | i7-7500U | HD620 | 8GB DDR3 1866MHz | 128 GB | | Blade 14 2015 IGZO QHD+ | i7–4720HQ | GT970M 3GB VRAM| 16GB DDR4 2400MHz | 256 GB | Razer Edge 2013 | i5-3317U | GT 640LE | 16GB DDR3 | 128 GB | Razer Phone 2| Razer Phone L33T Edition
    A
    • AlasteirHo
    • Author
    • 1 reply
    • August 6, 2020
    Sadly my razer care has expired about 10 days ago, back when the issue wasn't present. And i currently require a laptop to stay on top of my work.
    Joikansai
    Vanguard
    • Joikansai
    • Community Ranger
    • 1955 replies
    • August 6, 2020
    AlasteirHo
    Sadly my razer care has expired about 10 days ago, back when the issue wasn't present. And i currently require a laptop to stay on top of my work.
    If you’ve Razer care considering you’ve Blade 15 it should still be valid since it’s 3 years protection, however battery since it’s consumable product, not quite sure it covered the battery defective but rise support ticket to ask is free and worth the try. If you need to use the laptop, it can still be used without battery, using the swollen battery might damage other parts that made things even worse.
    Razer Blade 14 2021 QHD 165Hz | Ryzen 9 5900HX| RTX 3070 100W | 16GB DDR4 3200MHz | 1TB l Razer Blade 15 Advanced 2018 FHD 144Hz | i7-8750H | GTX 1070MQ | 16GB DDR4 2666MHz | 256 GB Corev2 | RTX 3070 Zotac Twin Edge OC | Razer Book 13 2020 FHD | i7-1165g7 | Intel Xe 96EU | 16GB LPDDR4X 4266MHz | 1Tb GB Razer Core V2 | RTX3070 | Zotac TwinOC Razer | Blade Stealth 13 2019 FHD | i7-1065g7 | GTX 1650MQ | 16GB LPDDR4 3744MHz | 512 GB | | Blade 14 2017 FHD | i7-7700HQ | GTX 1060 | 16GB DDR4 2400MHz | 512 GB | Razer Blade Stealth V2 2016 12,5 QHD | i7-7500U | HD620 | 8GB DDR3 1866MHz | 128 GB | | Blade 14 2015 IGZO QHD+ | i7–4720HQ | GT970M 3GB VRAM| 16GB DDR4 2400MHz | 256 GB | Razer Edge 2013 | i5-3317U | GT 640LE | 16GB DDR3 | 128 GB | Razer Phone 2| Razer Phone L33T Edition
    Razer.Caziel
    1 person likes this
    • Razer.Caziel
      Razer.Caziel
    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • 4792 replies
    • August 11, 2020
    @AlesteirHo Please don't hesitate to send me a PM when you're ready to send the laptop in for repair. You can also start a repair ticket from here.
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