Razer Kiyo focus not working after update. | Razer Insider
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Razer Kiyo focus not working after update.

  • January 26, 2019
  • 6 replies
  • 23 views

Good day, Purchased a Razer Kiyo, worked great. Razer Synapse decides to update, and not I cannot adjust my Kiyo's focus in either the windows camera app, or OBS. Windows driver info Driver Provider:Razer Inc Driver Date:1/2/2017 Driver Version: 6.2.9200.16442
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6 Replies

  • Guardian of the Forest
  • January 28, 2019
Hi there! Have you tried to repair or reinstall Synapse? If not yet, please do and let me know how it goes.

  • January 31, 2019
Razer.RedPanda
Hi there! Have you tried to repair or reinstall Synapse? If not yet, please do and let me know how it goes.
I just got a new Kiyo today and I have tried to repair and have tried to do a full uninstall and install of Synapse and still are un-able to adjust focus on the camera at all and AF is very blurry.

  • January 31, 2019
Tweak365
I just got a new Kiyo today and I have tried to repair and have tried to do a full uninstall and install of Synapse and still are un-able to adjust focus on the camera at all and AF is very blurry.

  • January 31, 2019
Also with the ring light on as bright as it will go and the room very well lit this is the image quality i get. I have checked for updates and like I mentioned above have tried re-installing the software multiple times. Extremely disappointed in the list of issues on day 1 i'm having...

  • Guardian of the Forest
  • January 31, 2019
Thanks for the reply. Please send over the serial number through a PM. Remember to include this link as well. I'll pick it up from there.

  • February 1, 2019
Razer.RedPanda
Thanks for the reply. Please send over the serial number through a PM. Remember to include this link as well. I'll pick it up from there.
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