Paid to play in Razer Cortex Mobile
Hello,
For some days, I have a problem with the Razer Cortex mobile app. When I launch a Paid to play game, I have a notification saying that the session was interrupted before the delay of 3 minutes.
The exact message reads, in french:
"Session interrompue - Jouez pendant 3 minutes consécutives pour gagner..."
I can't get Silvers anymore... :(
Thanks for your help!
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Check the following thread for answers
/paid-to-play-on-razer-games-phone-doesnt-work.69957/#post-732065
Sye_The-Vie^^
1 person likes this
Sye_The-VieI had the same problem, and none of those protentional causes was the problem for me. It only occurred after updating the app. Wifi/mobile data was working fine, background apps don't affect it etc. Sometimes clearing data and/or logging out and back in worked temporarily, but in the end I had to re-install the app.
Check the following thread for answers /paid-to-play-on-razer-games-phone-doesnt-work.69957/#post-732065
if that works then all is good~~
Hi @Sye_The-Vie and thank you for the answer!
It's still not working, even when I restart my phone. I also tried to uninstall and reinstall the app.
I'm using home wifi and mobile data (4G+).
This is the far extent of my cortex mobile support
Try contacting a RAZER Support team by clicking here
N.McAvoyHi @N.McAvoy, Razer Cortex Mobile suffered some problem but it is now fixed. Be sure to update to the latest version and re-login. Alternatively, clean reinstall it and re-login back.
Hi @Sye_The-Vie and thank you for the answer! It's still not working, even when I restart my phone. I also tried to uninstall and reinstall the app. I'm using home wifi and mobile data (4G+).
Razer Gold Support via Live Chat https://gold.razer.com/us/en/help OR Razer Gold Submit Ticket https://gold.razer.com/my/en/help/ticket-submit
1 person likes this
xCryptikHi @xCryptik, It's not solved, i just tried to see if i can earn points and its still the same issue. Idk about Caesar's slots who it was bringing most of the points, but none other games do work. Is there anyone who i should asked about it? Any advice? Thanks!
Hi @N.McAvoy, Razer Cortex Mobile suffered some problem but it is now fixed. Be sure to update to the latest version and re-login. Alternatively, clean reinstall it and re-login back.
A list with all the possible shipping fees, if you have more info add it up others may use it Razer Chroma extension for Chrome Chroma Cursor Good John Cena Prank Talking about lazy people Razer Mug HolderRazer Base Station ChromaRazer Naga Epic ChromaRazer Hunstman EliteRazer Kraken 7.1 V2Razer Ergonomic Keyboard Rest Standard FitRazer AtherisRazer Mechanical Keyboard Enhancement KitRazer NabuRazer Nabu WatchRazer Hammerhead Pro V2Razer Rogue 13.3" BackpackRazer Gunnar FPS Onyx AmberMotherboard: Gigabyte Gaming GA-Z270-GAMING K3CPU: Intel(R) Core(TM) i7-7700k CPU 4.2Ghz 4.2GhzGPU: GIGABYTE NVIDIA GeForce GTX 1060 G1 GAMING, 6GBRAM: Corsair Vengeance RGB LED 16GB DDR4 3000MHz CL15 Dual Channel KitStorage: 2x 500 GB HDD, 1x 1TBCase: Thermaltake Versa H21 Window, ATX Mid Tower, BlackSO: Windows 10 Pro x64
1 person likes this
.Surf.Hmm.. Mine works fine for now but maybe others still have issues as well. For those still have issues, let them know via email [email]googleplay.ca@razer.com[/email] for them to investigate further.
Hi @xCryptik, It's not solved, i just tried to see if i can earn points and its still the same issue. Idk about Caesar's slots who it was bringing most of the points, but none other games do work. Is there anyone who i should asked about it? Any advice? Thanks!
.Surf.Strange, I earned all my silvers for today. Maybe this is a new issue, or just bad timing?~~~~ I do recall times when it just does not let you earn, but eventually it does get fixed. Unless this is affecting certain region/s. Just try attempt the following thread and eventually it will only be few 10s silver loss. https://insider.razer.com/index.php...er-games-phone-doesnt-work.69957/#post-732065 Also update / reinstall cortex mobile
Hi @xCryptik, It's not solved, i just tried to see if i can earn points and its still the same issue. Idk about Caesar's slots who it was bringing most of the points, but none other games do work. Is there anyone who i should asked about it? Any advice? Thanks!
Sye_The-VieHi @Sye_The-Vie, It's ok, i'll try some troubleshooting for now and maybe later i'll be able to get them. Thing is it seems no matter what i do i can't get the slots game to be available. Idk if its the same fot you guys too.
Strange, I earned all my silvers for today. Maybe this is a new issue, or just bad timing?~~~~ I do recall times when it just does not let you earn, but eventually it does get fixed. Unless this is affecting certain region/s. Just try attempt the following thread and eventually it will only be few 10s silver loss. https://insider.razer.com/index.php...er-games-phone-doesnt-work.69957/#post-732065
A list with all the possible shipping fees, if you have more info add it up others may use it Razer Chroma extension for Chrome Chroma Cursor Good John Cena Prank Talking about lazy people Razer Mug HolderRazer Base Station ChromaRazer Naga Epic ChromaRazer Hunstman EliteRazer Kraken 7.1 V2Razer Ergonomic Keyboard Rest Standard FitRazer AtherisRazer Mechanical Keyboard Enhancement KitRazer NabuRazer Nabu WatchRazer Hammerhead Pro V2Razer Rogue 13.3" BackpackRazer Gunnar FPS Onyx AmberMotherboard: Gigabyte Gaming GA-Z270-GAMING K3CPU: Intel(R) Core(TM) i7-7700k CPU 4.2Ghz 4.2GhzGPU: GIGABYTE NVIDIA GeForce GTX 1060 G1 GAMING, 6GBRAM: Corsair Vengeance RGB LED 16GB DDR4 3000MHz CL15 Dual Channel KitStorage: 2x 500 GB HDD, 1x 1TBCase: Thermaltake Versa H21 Window, ATX Mid Tower, BlackSO: Windows 10 Pro x64
Ceasers still hasn't appeared for probably 5 days now. I think since I got the other games to work by reinstalling Cortex. One time it didn't appear in the paid to play section, but the Silver icon was showing on my games list.
Edit: Support has told me that Ceasers is no longer a supported game.
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