Hello there!
Before a went on vacation (a month ago) razer cortex allowed me to adjust the digital vibrance, hue, etc.
but when I came back the feature said it wasnt allowed anymore. I have some settings changed already but cant change it back.
I have two graphics cards on my laptop ; AMD Radeon(TM) Graphics and NVIDIA GeForce GTX 1650
Best answer by Anonymous
Hey there!
Thank you for reaching out to us with your issue. My name is Michelle and I am a member of our technical support team. I am here to assist you with resolving this matter.
It's possible that if you made changes to your settings, the SDK may have also been updated. This can lead to compatibility issues with your graphics card or monitor.
To resolve this, we will need to update the SDK on our end. However, please note that this process may take some time and will only be available after a new release.
Thank you for bringing this issue to our attention. We truly appreciate your patience as we work to resolve this for you.
Michelle
Hey there!
Thank you for reaching out to us with your issue. My name is Michelle and I am a member of our technical support team. I am here to assist you with resolving this matter.
It's possible that if you made changes to your settings, the SDK may have also been updated. This can lead to compatibility issues with your graphics card or monitor.
To resolve this, we will need to update the SDK on our end. However, please note that this process may take some time and will only be available after a new release.
Thank you for bringing this issue to our attention. We truly appreciate your patience as we work to resolve this for you.
Michelle
when it will fix i have the same issue i was using it previously but i cant use now i have same specs mentioned up by the user
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