Razor Blade Stealth 13 (2020) + Core Chroma X - Freezes (Solution) | Razer Insider
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Razor Blade Stealth 13 (2020) + Core Chroma X - Freezes (Solution)

S
Was experiencing regular full-system freezes during any low-load, non-gaming activities. Config: Razor Blade Stealth 13" (2020), GTX 1650 Core X Chroma NVIDIA GeForce RTX 2070 Super in the Core All drivers and available updates installed. Found solution in a thread at egpu.io: Power Options -> PCI Express -> Link State Power Management (LSPM) turned OFF. Long way around to get there: - Settings - Power & Sleep - Additional Power Settings - Change Plan Settings - Change Advanced Settings - Expand "PCI Express: Link State Power Management" - For "Plugged In", set to "Off" - "OK" Apologies if cross-posted elsewhere, hope this helps others.
pancholr
FiszPL
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  • pancholr
    pancholr
  • FiszPL
    FiszPL
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P
Thanks ! I have seen this nowhere and the Razer support team has been struggling to help me out... I've given your solution a try so hopefully it stops freezing. I still have an issue with my eGPU graphics card not managing to reconnect after unplugging and replugging the Thunderbolt 3 cable. The rest of the IO works fine but the GC can only be recognised again once I reboot. Did you experience similar issues ? My config is the same but with an RTX 2070
Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • 4792 replies
  • May 14, 2020
PHSBarrett
Thanks ! I have seen this nowhere and the Razer support team has been struggling to help me out... I've given your solution a try so hopefully it stops freezing. I still have an issue with my eGPU graphics card not managing to reconnect after unplugging and replugging the Thunderbolt 3 cable. The rest of the IO works fine but the GC can only be recognised again once I reboot. Did you experience similar issues ? My config is the same but with an RTX 2070
Do you mind sharing your ticket number via PM? I'd like to check what troubleshooting steps our Support Team have shared with you so far, so I can help you try other possible solutions.
P
1 person likes this
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    PHSBarrett
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