Synapse 3 issues...............still
So, I have written on the forums, and support, and chat service months ago in reference to Synapse 3 not functioning properly. That was 3+ months ago. Yet, it has gotten worse, not better. Upon booting up my PC, Synapse 2 loads into the system tray within seconds of hitting the windows screen, and under a minute of windows screen, my Orbweaver properly syncs to its proper settings and light config. Synapse 3 however takes as long as 5 minutes to load into the system tray, and then nothing. For 10, 20, even 30 minutes. I am forced to right click the synapse 3 icon in the system tray and select log in from that menu. It then takes 2-5 minutes for the log in screen to appear. Once I log into synapse 3, it sometimes will pop the log in screen up to 5-10 times even after showing me my account info verifying I logged in successfully!? After logging in a bagillion times, it will finally stay logged in. I then must double click the synapse 3 icon in the system tray to get it to load. After another 3-5 minutes of waiting, my Blackwidow Elite, and Naga Trinity FINALLY switch to the proper settings and light configs. BUT, then I must wait up to another 5-10 mins for Synapse 3 to actually SHOW it recognized the 2 components before it will allow me to exit. Why? Why do I still have to do ALL this to get these products to work properly? Is there ANYONE there that can PLEASE answer that? All I can say without being "banned" from forums AGAIN, is this is not acceptable. These issue make Razer products look bad, and the company even worse. I DO NOT like complaining, but with over $400 in Razer gear, I would HOPE you guys can fix this before I just trash it all and go with Corsair. I really do not want to waste all I have spent on these products, which I LOVE when the work properly. But, After all I have been through, I am not holding my breath any more.
This topic has been closed for replies.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.
