Swollen Battery | Razer Blade 15 Advanced - Mid 2019 2070 MaxQ | Razer Insider
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Swollen Battery | Razer Blade 15 Advanced - Mid 2019 2070 MaxQ

  • July 20, 2020
  • 8 replies
  • 24 views
S
I have a swollen battery on my Razer Blade 15 Advanced - Mid 2019 2070 MaxQ model which I bought in June last year. I use my laptop in conjunction with a mouse, one day due to low battery of my mouse, I tried my hands on the track-pad, and to my amusement the click wasn't working as it should be, it was too hard to press onto. I popped open the bottom panel to see the battery to be swollen. I moved to India during this pandemic, and am working from home, so, cant afford to live without the system for long. Is there a place where I can source an original battery from? Or else what will be the procedure to send the laptop for repair, since, the country I am in doesn't has any service centers. Hoping for a quick reply. Thanking you Salil
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8 Replies

Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • July 21, 2020
Please note that we do not ship out any part of our laptops, so you will have to send it in for repair. PM me so I can help you submit a repair ticket.
S
which battery I have to buy to replace the original Razer battery? I'm having the same issue, the laptop only have 1 year of use. This is a shame, I ain't buy a Razer again.
Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • July 25, 2020
seishuzakimi
which battery I have to buy to replace the original Razer battery? I'm having the same issue, the laptop only have 1 year of use. This is a shame, I ain't buy a Razer again.
If you're looking for a DIY guide, I'm not the right person to ask. Do let me know if you want to send your laptop in for repair so I can submit a repair ticket on your behalf.
S
  • SomeName123
  • Insider Mini
  • August 3, 2020
I also have a swelling battery, but on the Razer Blade 2018 Advanced Model. I purchased the laptop for my work less than 2 years ago. I posted about it here: /swelling-battery.61074/ It looks like this: I'd love to just get a battery somehow and replace it myself.
Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • August 3, 2020
SomeName123
I also have a swelling battery, but on the Razer Blade 2018 Advanced Model. I purchased the laptop for my work less than 2 years ago. I posted about it here: /swelling-battery.61074/ It looks like this: I'd love to just get a battery somehow and replace it myself.
You will have to look for a third-party replacement if you want to go the DIY route. Do send me a PM should you opt to send the laptop in.
S
  • SomeName123
  • Insider Mini
  • August 4, 2020
Razer.Caziel
You will have to look for a third-party replacement if you want to go the DIY route. Do send me a PM should you opt to send the laptop in.
Thanks!
    M
    Razer.Caziel
    You will have to look for a third-party replacement if you want to go the DIY route. Do send me a PM should you opt to send the laptop in.
    I also have same issue but I can not send laptop. is there any other way? I also need a charger but I don't know how to get it
    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • September 5, 2020
    MicrowaveEngineer
    I also have same issue but I can not send laptop. is there any other way? I also need a charger but I don't know how to get it
    Do you mind sharing why you are unable to send the laptop for repair? In any case, please send me the serial number of your RB15 so I can check if we have an available replacement power brick for the model. *Locking thread to curb conversations to PMs.
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