Razor Support is a Joke

Rdmconflict
Let me start by saying I have been buying razor gaming gear for 20yrs. I still have my first boomslang in the box. I currently have the Chroma key board, the Naga wireless Chroma mouse, the Chroma LED mouse pad, the Chroma headset stand, and the most disappointing is the Razer Nari headset. I've spent thousands on the gear and in the last 2yrs it has pushed me to throwing in all in the trash. Synapse is Razor's titanic, at first i was excited but Jesus its been 10yrs and the program is still garbage on the 3rd try. Now lets start with the garbage that is the support, countless threads with no real answer to anyone problems. Then too many people start posting on it because they have similar issues and it gets locked with no answer to a solution. GG support team. It doesnt take long after looking at other forums to realize how bad Razer has gotten. If you are reading this and have issues with your products, I would suggest going to corsair. recently bought their wireless headset for $120 cheaper and what would you know i dont have constant beeping in my ear and can actually use it. Once I build my new rig everything will probably be replaced with their cheaper yet far SUPERIOR product. When this is removed or Lock, just know your mom's a hoe...

Rdmconflict
Let me start by saying I have been buying razor gaming gear for 20yrs. I still have my first boomslang in the box. I currently have the Chroma key board, the Naga wireless Chroma mouse, the Chroma LED mouse pad, the Chroma headset stand, and the most disappointing is the Razer Nari headset. I've spent thousands on the gear and in the last 2yrs it has pushed me to throwing in all in the trash. Synapse is Razor's titanic, at first i was excited but Jesus its been 10yrs and the program is still garbage on the 3rd try. Now lets start with the garbage that is the support, countless threads with no real answer to anyone problems. Then too many people start posting on it because they have similar issues and it gets locked with no answer to a solution. GG support team. It doesnt take long after looking at other forums to realize how bad Razer has gotten. If you are reading this and have issues with your products, I would suggest going to corsair. recently bought their wireless headset for $120 cheaper and what would you know i dont have constant beeping in my ear and can actually use it. Once I build my new rig everything will probably be replaced with their cheaper yet far SUPERIOR product. When this is removed or Lock, just know your mom's a hoe...

Rdmconflict
Let me start by saying I have been buying razor gaming gear for 20yrs. I still have my first boomslang in the box. I currently have the Chroma key board, the Naga wireless Chroma mouse, the Chroma LED mouse pad, the Chroma headset stand, and the most disappointing is the Razer Nari headset. I've spent thousands on the gear and in the last 2yrs it has pushed me to throwing in all in the trash. Synapse is Razor's titanic, at first i was excited but Jesus its been 10yrs and the program is still garbage on the 3rd try. Now lets start with the garbage that is the support, countless threads with no real answer to anyone problems. Then too many people start posting on it because they have similar issues and it gets locked with no answer to a solution. GG support team. It doesnt take long after looking at other forums to realize how bad Razer has gotten. If you are reading this and have issues with your products, I would suggest going to corsair. recently bought their wireless headset for $120 cheaper and what would you know i dont have constant beeping in my ear and can actually use it. Once I build my new rig everything will probably be replaced with their cheaper yet far SUPERIOR product. When this is removed or Lock, just know your mom's a hoe...

FieldDrabpulseradio113
Case number (*Omitted) Mine is simple. All your company needs to do is start selling replacement pieces for their nearly $200 controllers. I along with thousands need replacement thumbsticks for our pro level controllers. We are not adking for them for free. We just need the option to purchase them as opposed to being required to purchase a full unit. You already manufacture the components. All that needs to be done is add them to the online store. The razer wolverine ultimate comes with 4 sticks in 3 different sizes/shapes. Why does the online store only sell replacements for the long version? Please add the full set of thumbstick i.e the short and the short domed to the online store and I will completely reverse my feelings about razer. I've reached out tons of times and I know a lot of others have too. This is a simple fix that would create a positive change for your company and its future.